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Research, frameworks, and playbooks to help your team move from coordination tax to coordination advantage.
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The Coordination Tax
Research on why 40% of management time goes to coordination overhead — and what the data says about fixing it.
From Coordination Tax to Coordination Layer
The hidden cost killing execution isn't strategy or talent — it's coordination. Here's how to turn it from a tax into an advantage.
Blog
Latest insights
Why Project Status Updates Are Wasting Your Team's Time, And What to Do Instead
There is a ritual that happens every week in almost every organisation running complex projects. People gather in a conference room, on a Zoom call, on a Slack thread and they answer a question: how are things going? The project manager summarises. Traffic lights get assigned. Slides are updated. Decisions are deferred to next week's meeting. Everyone leaves with a shared picture of reality, and that picture starts going stale the moment the call ends. This ritual is called the project status update. And it is one of the most expensive things most organisations do.
Onboarding the AI Was the Easy Part
HBR says AI agents need onboarding plans. They’re right. But onboarding is continuous for humans — and pretending it isn’t for agents is why most fail.
The Knowability Problem
Gary Hamel asked if AI could make organizations 'knowable' to themselves. The harder question is whether your company produces signal in a shape AI can actually read.
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