For incident and war room coordinators
Post-incident actions from war room meetings.
Do they get done?
In Parallel captures every remediation action from your war rooms and PIRs, owner, deadline, context, and turns them into a living plan that tracks completion automatically. Start free.
Used by Customer X · Customer Y · 20+ scaling teams
The remediation gap
You run the PIR. Actions get assigned.
Then what?
Post-incident reviews produce excellent analysis. But remediation actions scatter across Jira tickets, Confluence pages, and Slack threads, and quietly die.
60%
of PIR remediation actions are never completed.
Organisations run thorough post-incident reviews, assign clear actions, then watch them disappear into backlogs that never get prioritised.
Verica State of Incident Analysis 2024
Same incident, again
When remediation actions don’t get done, the same root causes trigger the same incidents months later. The PIR becomes a ritual, not a reliability driver.
Actions without owners
War room decisions are made verbally. By the time someone writes them up, half the context is lost and nobody remembers who committed to what.
Scattered across 5 tools
Jira for tickets, Confluence for PIR docs, Slack for updates, PagerDuty for alerts, spreadsheets for tracking. None of them show the full remediation picture.
How In Parallel helps
From war room to remediation reality.
01
War room and PIR decision capture
In Parallel joins your incident war rooms, post-incident reviews, and retrospectives, captures every remediation action, owner, and deadline. No more scribbling in shared docs that nobody revisits.
02
Living remediation plan
Your remediation backlog updates itself from meeting signals. When a follow-up action is discussed in standup or a retro, it appears in the plan automatically, not buried in a forgotten Confluence page.
03
Action completion tracking
Know which PIR actions are stalling before the next incident exposes the gap. In Parallel surfaces overdue remediation items and flags owners who haven't acknowledged their commitments.
04
Reliability reporting
Stop manually assembling incident metrics from five different tools. Action completion rates, MTTR trends, and remediation velocity, always current, always audit-ready.
Trusted by reliability teams
A platform team stopped their top recurring incident in 6 weeks.
“We’d run the same PIR for the same database failover three times. Once we could actually see which actions hadn’t been completed, it took two weeks to fix properly.”
85%
remediation action completion rate
40%
fewer recurring incidents
5 min
PIR write-up (was 2 hours)
<3 wks
typical time to value
Source: internal customer averages, 2026 cohort. Individual results vary. [source needed] on outlet-cited figures.
Side by side
What changes when remediation actions stop disappearing.
Without In Parallel
- PIR actions assigned in a shared doc, never revisited
- Same root cause triggers the same incident three months later
- Remediation items lost across Jira, Confluence, and Slack
- No visibility into which actions got completed
- Leadership asks "are we getting more reliable?", nobody knows
With In Parallel
- Every remediation action captured with owner, deadline, and context
- Recurring incidents flagged when prior actions weren't completed
- Single source of truth for all open remediation work
- Real-time completion tracking, no chasing engineers for updates
- Reliability trends backed by data, ready for leadership in minutes
Built for incident response
Your tools. Your war rooms. Zero behaviour change.
In Parallel layers onto what you already use. Nobody downloads an app. Nobody changes their incident workflow. It just works.
Works with your stack
Zoom, Google Meet, Slack, PagerDuty, Jira, Confluence. In Parallel layers onto what you already use, no migration.
SOC 2 + GDPR
Enterprise security your compliance team expects. EU data residency available. Audit reports on request.
Per user, with a free tier
€69 / user / month after a 20-day free trial of the full product. Notes is free up to 10 meetings / user / month, forever — no credit card.
Zero behaviour change
In Parallel joins your existing war rooms and retros. Nobody downloads an app. Nobody changes their workflow. It just works.
Cross-functional by design
Incident response spans SRE, engineering, product, and leadership. In Parallel captures decisions across all of them.
Start free in 5 minutes
Add the AI notetaker to your next PIR. No procurement, no IT review, no risk. See results immediately.
Start in 5 minutes
Add it to your next PIR.
See every action captured.
Notes is free up to 10 meetings/user/month, forever. Try the full product free for 20 days. Try it on your next post-incident review. See every remediation action with an owner and a deadline. Then decide if you want the Living Plan.